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Transmission of voice (telephone) signal through a computer network is one of the most topical issues. Using the internet for phone calls is very favorable. The main reason is that the existing telephone systems are very inefficient. The voice signal is not compressed and its band is allocated statistically – whether you talk or not. Technology of computer networks is much more advanced and brings more efficient use of transmission cables. Operating costs of IP telephones are much lower than operating costs of the outdated way of telphoning. It is possible to use a lot of automatic services, which might be charged in old telephone networks (voice self-service, call forwarding, autoresponder, etc.) IP telephony is reliable, stable and based on international telecommunication standards. So we can truly say that the technology VoIP (and IP telephony as application VoIP) is essential for economic development of the companies. We provide our customers with VoIP service, installation of open source center, setting and service of VoIP.
Try the broad spectrum of software Trixbox; it is offered also as a call center with SugarCRM. |
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Call Center
Low cost call center solutions using open source VoIP PBX integrate with Sugar CRM system. Possibility of importing contacts database of targets into the CRM
E-shop vs. CRM synchronization
Create a connection between your e-shop and CRM system Sugar. This provides an overview about customers, complaints procedures and makes it easy to monitor the campaign.
CRM and mail server synchro
No problems with incoming emails. Open your customer's card and you will immediately have an overview of new and historical communication. Sugar CRM integration with mail servers will save a lot of your time.
DZR
Finalizing new aplication for public sector - agenda, tasks, meetings, documents workflow etc. Check more detail in link bellow.
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