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Certification

Company holds a quality certification EN ISO 9001:2000 for the line of work  „Providing services in the field of IT”

ISO 9001 is an internationally accepted norm used in Quality Management System. This norm provides the company with a system of rules, which ensure a meaningful approach to management of your business activities. This is the way to achieve a satisfaction of every customer. The norm also verifies the company qualification, especially in the following eight bases of management:

  • Organization oriented to the customer
  • Leadership ability
  • Outreach of employees
  • Process approach
  • Systematic approach to management
  • Concrete approach to decision making
  • Mutually beneficial relationship with suppliers
  • Constant improvements

SALES PROFESSIONAL

SugarCRM

ISO 9001:2008

ISO 9001:2001

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VDEL - Afresco

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Call Center

Low cost call center solutions using open source VoIP PBX integrate with Sugar CRM system. Possibility of importing contacts database of targets into the CRM


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E-shop vs. CRM synchronization

Create a connection between your e-shop and CRM system Sugar. This provides an overview about customers, complaints procedures and makes it easy to monitor the campaign.

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CRM and mail server synchro

No problems with incoming emails. Open your customer's card and you will immediately have an overview of new and historical communication. Sugar CRM integration with mail servers will save a lot of your time.

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DZR

Finalizing new aplication for public sector - agenda, tasks, meetings, documents workflow etc. Check more detail in link bellow.

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